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FAQs – everything about mineral water 

Our consumer service team will gladly answer any of your questions by email. Some questions are repeatedly asked, so we’ve compiled a set of answers to address the most popular topics. Questions and information are sorted according to topic. We want to continually expand the “Frequently asked questions” section and look forward to receiving more of your questions.

Mineral Water

Gerolsteiner mineral water is not just a symbol of purity and quality, but also of the deep connection between nature and well-being. Customers often wonder what constitutes natural mineral water and how safe it is to drink. Find your answers below.

Mineral Precipitates

Gerolsteiner mineral water is not just a symbol of purity and quality, but also of the deep connection between nature and well-being. Customers often wonder what constitutes natural mineral water and how safe it is to drink. Find your answers below.

Bottling and Processing

The bottling process at Gerolsteiner is meticulously controlled to ensure that every drop of water maintains its natural purity and mineral content from the spring to your glass.

Glass and PET bottles

Gerolsteiner offers its mineral water in both PET and glass bottles, providing options that cater to different preferences and occasions, ensuring the high quality of the water is maintained across all packaging types.

Pollutants

Despite concerns about pollutants in drinking water, Gerolsteiner's rigorous filtration and monitoring processes ensure that its mineral water remains pure, clean, and free from harmful substances, maintaining its reputation as a safe and wholesome choice for hydration.

Do you have a question for Gerolsteiner?

Please contact us through the form below. We will get back to you as soon as possible.

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water knowledge

Minerals in mineral water 

Find out what makes natural mineral water so special and where it comes from.  

find out more about minerals
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water knowledge

water lexicon

Find out how mineral water differs from other types of water, how it is bottled, certified and how its beneficial for your health. 

learn more

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We recommend drinking 2 liters of mineral water on a daily basis, in addition to a well balanced diet and an active lifestyle.

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